Tuesday, May 28, 2013

They really mean what they say...

How often can you say that when it comes to a company REALLY standing behind their product?  Not often, that's how often.

A few years ago, I purchased a hummingbird feeder to put in a pot near a house window so I could watch the gorgeous birds feeding.  The store that it was purchased from assured me that this was a great product.  Not only did the birds love feeding from it, but the company's customer service was stellar.

They were right, the birds love this little feeder and it has provided countless hours of viewing enjoyment for me and 5 little furbabies.

This spring when it was time to put the feeders out, I discovered that the center plug thing that the hook screws into had cracked and the perching ring had been broken.  I called the number listed on the paperwork that came with it and discovered that, yes, they are true to their word.  No questions other than what parts are broken and where can we send you replacements.  Period. The end.  Wow.  A week later, brand new parts arrived.

So what kind of feeder is it?  A Humm-Zinger Mini manufactured byAspects, Inc.

Feeder filled and in its new spot off the back porch ready to delight me with bird sightings.


They very cleverly put the recipe for "food juice" on the bottom of the feeder so you never have to try to remember it.  However, it is very simple:  1 part sugar to 4 parts water.  

Here birdie birdie birdie...

2 comments:

  1. It is so wonderful to hear about good customer service for once! Oh I hope you have little visitors soon!

    ReplyDelete
    Replies
    1. They have arrived! Refilled the feeders last Tuesday and all three were bone dry by Thursday (the other two are much larger and hold about 2 cups of food). As I was putting them back out, the little darlings were dive bombing me to get to it!

      Delete

LinkWithin

Related Posts Plugin for WordPress, Blogger...